Cancellation & Refund Policy
INAEON INNOVATIONS PRIVATE LIMITED believes in helping its customers as far as
possible, and has therefore a liberal cancellation policy. we strive to deliver reliable and transparent services. This policy outlines the terms for service cancellation and
refunds. Under this policy:
Service Cancellation
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Customers may cancel their hosting plan at any time via the Client Dashboard or by contacting support@inaeon.com.
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Cancellation requests must be submitted at least 7 days before the next billing cycle to avoid renewal charges.
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Domain registrations, SSL certificates, and third‑party add‑ons are non‑cancellable once activated.
Refund Policy
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No Standard Refunds: Inaeon Hosting does not offer a universal refund policy across all products.
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Product‑Specific Refund Terms:
- Refund eligibility and processing timelines vary by product.
- Applicable refund periods (if any) are clearly displayed at the time of purchase.
- Customers are advised to review product‑specific terms before completing payment.
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Non‑Refundable Services:
- Domain registrations, transfers, and renewals.
- SSL Certificates
- Third-party integrations or Promotional add-ons.
Refund Process (Where Applicable)
- Refunds, if applicable to a product, will be processed according to the timeline displayed at purchase.
- Refunds are issued to the original payment method only.
- Bank charges, payment gateway fees, or currency conversion costs are non‑refundable.
- In cases of fraud, abuse, or violation of our Terms of Service, refunds may be denied.
Special Conditions
- Promotional Offers: Services purchased under discounts or bundles may have adjusted refund values or may be
non‑refundable.
- Service Suspension: Accounts suspended for non‑payment or policy violations are not eligible for refunds.
Contact
For cancellation or product‑specific refund queries, please contact: